RingCentral Cloud Touch Platform - Configure Phone System from iPad, iPhone, or Android
Originally posted on VoIP & Gadgets Blog, here: http://blog.tmcnet.com/blog/tom-keating/cloud/ringcentral-cloud-touch-platform---configure-phone-system-from-ipad-iphone-or-android.asp.
Imagine being able to record prompts, configure IVR/auto-attendant, and remove a disgruntled employee's access to your phone system all while sitting on a beach - simply using your tablet or mobile device. That's exactly what RingCentral's Cloud Touch Platform does and they proudly claim this touch-enabled phone system configuration platform "Reimagines Business Phone Systems". They may just be right.
Founded in 2003, RingCentral (>1000 employees) is by far the largest cloud-based phone system with RingCentral's Naveen Gupta, Chief Product Officer, claiming "hundreds of thousands of paying customers". AT&T and Rogers resells RingCentral's platform, which partly explains their impressive customer base.
The RingCentral Touch platform enables businesses to setup, manage and use their phone system from a smart mobile device. IT administrators can easily setup and configure the entire phone system from a touch-enable smartphone or tablet. Further, users can control their settings, including call handling, call screening, primary devices and call routing. They can also access voice and fax messages using the touch UI. I asked Naveen Gupta about recording IVR/auto-attendant prompts, "Is it push-to-record using SIP directly over IP or does it call you to record the prompt?" and Naveen said it can do push-to-record using SIP. Using a touch UI to simply select via touch which prompt to record and then instantly record using your tablet or mobile phone's microphone certainly will make phone administrators' lives easier.
The new platform includes three key components:
Continue reading RingCentral Cloud Touch Platform - Configure Phone System from iPad, iPhone, or Android...
Tags: cisco, cloud, cloud-touch, ip phone, ipad, iphone, mobile, mobile voip, polycom, ringcentral, softphone, voip
Related tags: phone system, touch platform, record using, cloud touch, naveen gupta, phone
Apple iPad - Your Next Desktop Phone? - Sep 22, 2011
Hookflash for iPad Launches - Sep 13, 2011
Top 20 VoIP Innovators of All Time - Jun 13, 2011
SmartSIP Launches for OCS 2007 R2 Enabling Any SIP Phone & Any SIP Trunking Service Provider - Mar 04, 2009
iPhone vs iPhone vs. iSoftphone? - Feb 20, 2007
maaii Review - New VoIP App Similar to Viber - Feb 28, 2012
Apple Planned the iPad BEFORE the iPhone. Who knew? - Feb 10, 2012
Digium Gamechanger! Launches D40, D50, & D70 IP Phones - Feb 01, 2012
Polycom RealPresence Connects Non-standard TIP TelePresence Systems - Nov 16, 2011
New Skype for iPhone & iPad Released - Sep 27, 2011
| Comments | Tag with del.icio.us | VoIP & Gadgets Blog Home | Permalink: RingCentral Cloud Touch Platform - Configure Phone System from iPad, iPhone, or Android
[ Back To iphone.tmcnet.com's Homepage ]