Fax has evolved into an advanced document management technology, offering significant cost, productivity, and security benefits to today's enterprises. Savvy organizations are deploying enterprise fax software to transform paper to digital media, automate diverse and mission-critical business processes, save on usage and telecom costs, drive green initiatives, virtualize hardware to software, achieve business continuity, and increase security of their sensitive data. This whitepaper covers 10 key areas in which to get the most out of today’s enterprise fax technology – that can be completely software-based – versus fax machines or hardware-based computer fax servers. Any firm still having a fleet of fax machines or older hardware fax servershas a huge opportunity to drive meaningful cost reductions, efficiency improvements, and information security. A hospital case study is included that describes actual business issues and the results achieved by upgrading their fax technology.