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Podcast Title:

A Continuous Engagement Improvement Process is Born


Company Name: ACCENT Marketing


Abstract:

When ACCENT Marketing Services, a performance marketing company for brands that are passionate about keeping and growing customers, spearheaded its Continuous Engagement Improvement Process, the goal was simple - transform customer service touch points into powerful relationship and brand-building tools. Recently, Tim Searcy, chief executive officer of ACCENT, sat down with TMCnet to discuss the first stage of the improvement process, listen.

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