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Monica Gleberman Info

Monica Gleberman began writing in 2000. She has been published on CNN and in the Suffolk Times, Examiner, The Daily Collegian, Demand Studios, Patch, and The Tattoo. She is currently a columnist for the Connecticut Post and a reporter for The Times Beacon Record. She holds a Master of Science in journalism and communications from Quinnipiac University and a Bachelor of Science in journalism and English from the University of Massachusetts in Amherst.

Latest Articles

04/17/2014 Erongo Regional Electricity Distributor Launches New Contact Center
04/17/2014 Redline Extends RAS Service to Bring High Speed Internet to Remote Locations
04/14/2014 Capital Insurance Group and Guidewire Solutions Come Together On New Customer Platform
04/14/2014 The Internet of Things Market Set To Skyrocket By 2020
04/11/2014 New Governmental Contact Center Opens In Abu Dhabi
04/10/2014 New Governmental Contact Center Opens In Abu Dhabi
04/04/2014 Accenture and FirstEnergy Announce Strategic Partnership to Deploy Smart Meters
04/04/2014 Wheelings & Dealings: GE Healthcare Acquires CHCA Computer Systems to Gain Access to Its Opera Software
04/03/2014 ACTIVE Network Adds Swim Manager to Activity and Participant Solutions
03/18/2014 Discretix and Opera Software Form Strategic Partnership
03/18/2014 Esurance Offers Customers Real-time Appraisals Through Video Chat
03/17/2014 PetSmart Becomes First Retailer to Sell Whistle Monitor for Dogs
03/17/2014 New Bill Designed to Create Energy Efficient Call Centers
03/17/2014 DigitalOcean Startup Grows to Bring in Over $37 Million in Revenue
03/17/2014 Redbridge College Moves Accounting Services to the Cloud
03/17/2014 GnuTLS Flaw Puts Developers and Users at Risk
03/17/2014 Big Changes in TeleSales Needed to Keep Service Alive, in Demand
03/10/2014 Fiber Optic Networks Are Being Deployed Throughout Florida
03/10/2014 U.S.-based Call Center to Hire up to 1,000 Workers in Philippines
03/05/2014 Accusoft Releases Prizm Content Connect for SharePoint 2013
03/05/2014 Huawei Takes a Step Towards Revolutionizing Wearable Technology
02/28/2014 Aricent Group Releases High-performance M2M Services
02/28/2014 Facebook Ends Email Service to Focus More on Mobile Messaging
02/27/2014 The Growth of Connected Cars
02/27/2014 CounterPath Technology Creates Solution to Bridge Communications Gap
02/26/2014 G&D Technology Brings Contactless Payments to Australia
02/24/2014 The First HTML5-powered Virtual Desktop Launched By dinCloud
02/21/2014 University Takes Advantage of Everbridge During Campus Scare
02/19/2014 Comings & Goings: Matthew Vallance Named New CEO for HGS UK & Europe Offices
02/19/2014 Motorola and BlueStar Expand Successful Relationship Countrywide
02/18/2014 Chicago Mayor Creates Challenge for Local Technology Businesses
02/18/2014 Energy Star Gives Latest Certification to Assurants Solutions' Call Center
02/17/2014 Stay Safe: Keep Your Personal Information Secure
02/13/2014 Start-up Communications Company Sees Spike During London Tube Strike
12/05/2013 New Predictive Dialing Rules Leave Some Contact Centers Confused
12/05/2013 VoIP Services Help Companies Mobilize Their Employees
12/05/2013 It's All About VoIP on the Go
11/20/2013 WebRTC Offers Patients a New Way to Communicate with Their Doctors
11/08/2013 Convergence Solutions RCS Solution Gets Accredited By GSMA
11/08/2013 Convergence Solutions RCS Solution Get's Accredited By GSMA
10/31/2013 Interactive Intelligence CaaS Solution Wins TMC Cloud Computing Excellence Award
10/30/2013 Nectar Services Corp. Now Qualified with Lync, Named Depth Partner
10/30/2013 NTT Communication and Virtela Enter Into Mutually Beneficial Agreement
10/30/2013 Roseburg, Oregon, Grows as New Call Center Hub
10/29/2013 Care at Home Deploys AtHoc's Mobile Alert System
10/25/2013 Interactive Intelligence and OrgSpan Sign New Agreement
10/25/2013 Interactive Intelligence and OrgSpan Partner for Enhanced Social Customer Service Interactions
10/21/2013 Consumer Medical Devices Market Set to Reach $10.6B by 2017
10/18/2013 Zetes Incorporates Lumidigm V-Series Biometric Technology
10/18/2013 AvePoint Releases New Secure Solution for Businesses, AvePoint Perimeter
10/16/2013 Network Automation Releases Beta Version of AutoMate 10
10/16/2013 Mobile Call Recording Solutions a Must-Have for Businesses
10/12/2013 Machine to Machine Week in Review
10/12/2013 Lync Migration Week in Review
10/12/2013 Embedded M2M Solutions Week In Review
10/09/2013 Unified Communications is Changing the Way Call Centers Operate
10/09/2013 ADNEC Adds New Capabilities to Its Call Center
10/05/2013 Embedded M2M Solutions Week in Review
10/05/2013 Lync Migration Week in Review
10/03/2013 inContact To Host Call Center Software Solution Webinar
09/30/2013 VoIP-Pal.com Earns New Patents for E911 Technology
09/30/2013 Hospitals Invest in Life-Saving Video and Data Technology
09/30/2013 HireIQ Solutions Receives $1.5 Million Investment from TechOperators
09/30/2013 Online Processing in High Demand as Spindle, MerchantPlus Forge Partnership
09/28/2013 Call Center Software Week in Review
09/28/2013 Lync Migration Week in Review
09/28/2013 Embedded M2M Solutions Week in Review
09/27/2013 Victoria Beckham to Make Documentary Using Skype
09/26/2013 Apriorit Advances in VIMo Technology
09/25/2013 Foundation Financial Group Completes VoIP Conversion
09/25/2013 RedSky Introduces New E911 Solution
09/25/2013 Android Users Can Now Lock Down, Virtually Wipe Mobile Devices
09/25/2013 Airports and Airlines Continue To Disappoint Mobile Obsessed Consumers
09/25/2013 Insured Spend Almost $5000 Out-Of-Pocket
09/25/2013 Employees Don't Get Access to Latest Tech Devices at Work
09/21/2013 Embedded M2M Solutions Week in Review
09/21/2013 Lync Migration Week in Review
09/17/2013 The TCPA Updates Outbound Dialing Legislation and Consumer Protection
08/31/2013 Embedded M2M Solutions Week in Review
08/31/2013 Lync Migration Week in Review
08/29/2013 Battle of the Platforms Recognizes Xively and Etherios M2M Technology
08/29/2013 Black Turtle Services Hiring 1,000 Utah Employees for New Call Center
08/29/2013 Equinox Global Telecommunications Expands Dark Fiber Technology
08/27/2013 Call Centers Face Some Backlash from Disgruntled Employees
08/24/2013 Embedded M2M Solutions Week in Review
08/22/2013 Motorola Solutions' Study Links Technology and Warehouse Expansion
08/22/2013 Ad-Dispatch and Walmart Team Up on 'Man of Steel' App
08/21/2013 Cloud Contact Center Provider NewVoiceMedia Opens North American Headquarters
08/20/2013 MS LifeLine Continues To Offer Multiple Sclerosis-Affected Call Center Resources
08/19/2013 Keep Your Mobile Data Safe in a Few Steps
08/19/2013 WinTech LLC and Olea Partner to Bring More Self-Service Kiosks to Market
08/19/2013 Ingram Micro and SquareTrade Sign Multi-Year Agreement
08/17/2013 Embedded M2M Solutions Week in Review
08/17/2013 Lync Migration Week in Review
08/12/2013 Call Centers Open in Spain with Hopes of Boosting Economy
08/10/2013 Embedded M2M Solutions Week in Review
08/10/2013 Lync Migration Week in Review
08/08/2013 American Airlines and AwardWallet Form Strategic Partnership for AAdvantage
08/06/2013 Kohls Set to Hire Additional 500 Employees for Its Wisconsin Center
08/06/2013 AT&T Tops Customer Service Survey, First Time in 10 Years

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