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By Monica Gleberman
Monica Gleberman began writing in 2000. She has been published on CNN and in the Suffolk Times, Examiner, The Daily Collegian, Demand Studios, Patch, and The Tattoo. She is currently a columnist for the Connecticut Post and a reporter for The Times Beacon Record. She holds a Master of Science in journalism and communications from Quinnipiac University and a Bachelor of Science in journalism and English from the University of Massachusetts in Amherst.
 

Latest Articles
05/17/2013 Kohl's Moves Platform to Cloud with ININ's CaaS
05/16/2013 iNEMI Releases New Roadmap Study
05/16/2013 Genesys Launches Its Proactive Engagement Solution
05/15/2013 iotum Announces Acquisition of Global Conferencing Partners
05/15/2013 Visafone Donates Laptops To FCT Public Complaints Commission's Call Center
05/14/2013 Visafone Donates Laptops to FCT Public Complaints Commission's Call Center
05/09/2013 Latitude Software Releases Major Upgrade to Its Debt Collection Software
05/08/2013 YFind Launches TheRetailHQ to Help Brick and Mortar Stores Analyze Customers
05/08/2013 Precor Introduces New Exercise Monitoring App PrevaMobile
05/07/2013 YFind Launches TheRetailHQ to Help Brick and Mortar Stores Analyze Customers
05/01/2013 GSIS Plans to Open New 24/7 Call Center in the Phillipines
05/01/2013 OLB Group Launches New Mobile Commerce Solution
04/26/2013 Fonality Receives Two New Patents for Communications Solutions
04/24/2013 WebTeach.com Now Offering Virtual Classroom
04/24/2013 MMRGlobal Receives NOA for Anti-CD20 Used to Treat Cancer
04/23/2013 Edgewater Chooses FAST to Help Modernize Insurance Solution
04/23/2013 Survey: iPhone Users Might Switch to Samsung with Galaxy S4 Release
04/23/2013 Virginia Department of Education Deploys SAS and IA Solutions to Collect Student Data
04/23/2013 Bamboo Mobile Releases Report Rating Mobile Trade-In Companies
04/22/2013 Edgewater Chooses FAST to Help Modernize Insurance Solution
04/18/2013 Ascom Chosen To Implement IP-DECT Communications System at LWL
04/18/2013 Workday Inc. Releases Version 19 of Its Online Solution
04/18/2013 Direct Insite Signs Three-Year Contract With Tier 1 Financial Company To Provide White-Label AR and Payment Solutions
04/17/2013 City Bank Texas Adopts Mobile Payment Service, Picture Pay
04/17/2013 Kaseya Releases New Set of Free and Subscription-Based SaaS Solutions
04/17/2013 SecureNet Payment Systems Launches Developer-Friendly API Libraries
04/17/2013 China UnionPay and Intel Create Partnership To Secure Mobile Payments
04/13/2013 TMCnet's Machine-to-Machine Solutions Week in Review
04/13/2013 TMCnet's Network Management Week in Review
04/13/2013 Embedded M2M Solutions Week in Review
04/11/2013 BenchmarkPortal Opens up Applications for 2014 Top 100 Call Center Contest
04/11/2013 UAE's Telecommunications Regulatory Authority Continues to Block Skype
04/10/2013 Bank of America Brings Video Conferencing to ATMs
04/10/2013 3CLogic Completes Deployment of UC Solution for Quez Media Marketing
04/09/2013 OMA Emirates Releases Dynamic Currency Conversion for Payment Terminals
04/09/2013 ShoreTel Keeps Customers' Revenue High with UC Solutions
04/08/2013 29 Club Sports Adds Merchant Loyalty Program for Users
04/08/2013 RingCentral: Mobile Phone Usage at Work Continues to Grow
04/05/2013 Connect Assist Helps Charities & Organizations Connect With Customers
04/05/2013 Connect Assist Helps Charities and Organizations Connect with Customers
04/05/2013 Artisan Study Shows Mobile Commerce Expects to See Growth
04/05/2013 HireIQ Solution's President Set To Speak At Society of Workforce Planning Professionals Conference
04/05/2013 Real Time Logic Releases SharkSSL Version 2.5 To Tighten Up Security
04/05/2013 The Boston Athletic Association Chooses EarthLink Again For Marathon Site
04/04/2013 Live Reps Call Center in Cincinnati Expanding, Hiring 150 More Agents
04/03/2013 Enterprise Video Conferencing Continues to Show Growth Through 2017
04/03/2013 Kalmar Receives Big Order from Total Terminals International
04/03/2013 California Health Benefit Exchange Opens New Call Center, Plans to Hire 500 Employees
03/30/2013 TMCnet's Mobile Commerce Insider Week In Review
03/30/2013 TMCnet's Call Recording Week in Review
03/30/2013 TMCnet's Call Center Software Week In Review
03/23/2013 TMCnet Call Recording Week in Review
03/23/2013 TMCnet Call Center Software Week in Review
03/21/2013 Rachel Holder Helps No Texting & Driving Campaign with New PSA
03/21/2013 United Healthcare Sets Plan to Hire Additional 230 Employees in Colorado Call Center
03/20/2013 Employees Can Request Days Off Through New Application from SharePoint
03/20/2013 Employees' Can Request Days Off Through New Application from SharePoint
03/18/2013 Arbella Insurance Chooses Zeacom Communication Center Software for Customer Improvements
03/16/2013 TMCnet's Call Recording Week in Review
03/14/2013 Microsoft Lync Now Available For iPhone and iPad Users with New App
03/14/2013 Comcast Brings Internet to Eligible Low-Income Students Across the Country
03/14/2013 Putting the Brakes on Mobile Marketers' Texting Campaigns
03/12/2013 CCH ProSystem fx Client Intelligence Solution Receives Top New Product Award
03/11/2013 NewNet Communications Technologies Completes Acquisition of Interact, Inc.
03/08/2013 Avent Memec Adds Wyless's Virtual Network Enabler to its Portfolio
03/08/2013 Vodafone Offers M2M Integration to Customers
03/08/2013 Text Messaging Can be Tasty for Restaurant Owners
03/07/2013 Capital One Creates Personalized Deal Plan Using ShopSavvy
03/07/2013 Capitol One Creates Personalized Deal Plan Using ShopSavvy
03/06/2013 AT&T Launches New UC Services in 49 Countries to Bring Collaboration Virtual
03/06/2013 Vodafone and Towers Watson Set to Work on New Telematics Insurance Service
03/05/2013 Hermann International Says Behavior-Based Sales Training is Not Effective
03/04/2013 Cerium Networks is an Official Microsoft Lync Certified Support Partner
03/01/2013 Huawei Receives First Frameworx Conformance Certification Award For It's MSUP
02/28/2013 OnShift Offers Mobile Management Solution
02/28/2013 PayPal Creator Working on New Payment Processing Company, Affirm
02/28/2013 Adobe Photoshop Creates Editing Application for iPhone, Android Users
02/26/2013 SK Telecom and Nokia Siemens Network Sign New Agreement During MWC 2013
02/26/2013 Texhoma Fiber Chooses ADTRAN's Ethernet over Fiber Solution for Customers
02/25/2013 Wharton School of the University of Pennsylvania Launches Virtual Classrooms
02/25/2013 SecureKey and Broadcom Debut New Set of Mobile Applications at Mobile World Congress 2013
02/25/2013 Aetna Releases Mobile Assistant App for International Claims
02/23/2013 TMCnet's IVR Week in Review
02/23/2013 TMCnet's Dark Fiber Week in Review
02/22/2013 PayPal Takes Mobile Payments on-the-go with PayPal Here
02/22/2013 AppDynamics Releases APMaaS in a Box for MSP Market
02/21/2013 ManageEngine Set to Release First-Ever Voice Recognition Help Desk App
02/21/2013 Google Shopping's Commercial Model Brings More Traffic to Site
02/21/2013 Dimension Data Expands Managed Services to Incorporate Microsoft Lync
02/21/2013 South River Technologies Releases WebDrive, Version 11
02/21/2013 NeuroCall Completes 10,000th Teleneurology Consultation Since 2007
02/20/2013 Robert Bosch Healthcare Systems and GreatCall to Release Mobile Healthcare Apps
02/20/2013 Niche Trade Credit Offers Free Month of Advice from New Call Center
02/20/2013 Square Register Offers Simple Payment Solution for Businesses
02/19/2013 Wheatstone Project Hires Dimension Data to Design Telephony Services
02/19/2013 TOA Technologies Offers Mobile Healthcare Solution For At Home Patients
02/19/2013 Interactive Intelligence Deploys Contact Center Solution for Muscat Municipality
02/19/2013 PatientPay and Healthpac Computer Systems Form New Partnership
02/15/2013 Portsmouth Computer Group Expanding to Dover
02/15/2013 Managed Services Provider Plans to Deploy Rackwise DCiM X Solution to Manage Call Center

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