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Peter Bernstein Info

Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.

Bernstein has authored or co-authored market research studies, CEO speeches, white papers, articles, and other content for major companies in the technology markets. His experience includes work with Alcatel-Lucent, Avaya, Equant, France Telecom, HP, Siemens, Verizon, Nortel, Wave Systems, and many more. He held the position of director of global marketing and communications at Telcordia.

Having been on Advisory Boards for 15 technology start-up firms, Bernstein most recently worked as a consultant to C-level executives on all aspects of marketing communications strategy and tactics – from concept to cash, crisis management, brand stewardship, and helping establish metrics, manage processes and leadership practices.

 

Latest Articles

12/20/2014 Next Generation Communications Week in Review: Alcatel-Lucent, Nokia and Orange
12/20/2014 Contact Center Solutions Week in Review: Interactive Intelligence, Avaya and WebRTC
12/19/2014 Brekeke Software Provides WebRTC Support on PBX
12/19/2014 Interactive Intelligence Celebrates 20th Anniversary
12/19/2014 WebRTC Hearing and Seeing is Believing
12/19/2014 Alcatel-Lucent Merger with Nokia? Buy on the Rumor and Sell on the News
12/19/2014 Join the Journey of New CIO Alex as he Works to make Large Enterprise Future-Ready
12/19/2014 TNT to Deliver Great Customer Service via Cloud with NewVoiceMedia
12/19/2014 McKesson Specialty Health's Reimbursement, Access & Safety Services Solution Center Earns Sixth Consecutive Center of Excellence Certification from BenchmarkPortal
12/19/2014 Hinduja Global Solutions Wins Silver at the 2014 Contact Center World Awards
12/19/2014 1-800Accountant to Distribute Small Business Workbench Tool
12/19/2014 Security Experts Weigh in on Sony Hack
12/18/2014 Wheelings and Dealings: Tiger Media to Acquire ARM Firm Interactive Data
12/18/2014 DataPath Provider Payments Simplifies Reimbursements for Workers' Comp
12/18/2014 Join Journey of New CIO Alex Work to Make Large Enterprise Future-Ready
12/16/2014 Interactive Intelligence Named a Top 10 Place to Work for in Indianapolis
12/16/2014 Integrated High Quality WebRTC Connectivity Solution for Enterprises Announced by AudioCodes
12/16/2014 Oracle WebRTC Session Controller Extends WebRTC to Mobile Applications
12/16/2014 The Wisdom of the Crowd Looks at What's Hot and What's Not on Data Science for 2015
12/15/2014 Frontier Communications Adding to Bi-Lingual Customer Service
12/15/2014 Rush Enterprises Grow Dealership and Contact Center Network
12/13/2014 Contact Center Solutions Week in Review: Interactive Intelligence, Google and Avaya
12/13/2014 Next Generation Communications Week in Review: Alcatel-Lucent, GENBAND and Cartesian
12/12/2014 Listen Up Espanol Selected as Contact Center Service Provider for Live Teleton USA Fundraiser
12/12/2014 An Innovative Business Call Center Announces Database Management Services
12/12/2014 Partnership Provides Contact Centers Enhanced Fraud Prevention Solution
12/12/2014 Avaya and Google Collaborate on Enterprise Contact Center Solution based on WebRTC
12/12/2014 Mozilla and Telenor Announce WebRTC Competency Center
12/11/2014 Virtual Hold Technology Expands Contact Center Callback Options
12/11/2014 Netop Upgrades Live Chat Software for Improved Holiday Customer Service
12/11/2014 Five Ways Password Managers Make Life Easier during Holidays-Tis the Season to be Vigilant
12/11/2014 Apple Pay vs. Credit Cards- Start the Revolution or Continue the Evolution?
12/11/2014 Accenture, Backbase Partner to Help Banks Improve Customer Engagement
12/10/2014 Interactive Intelligence Honored with Glassdoor Employees' Choice Award
12/10/2014 Nextech Announces Compliance and Usability Upgrades in Latest Software Upgrade
12/10/2014 Judge says Twitter Must Defend Itself in TCPA Class Action Lawsuit
12/09/2014 Interactive Intelligence Recognized with 2014 Philanthropic Award
12/09/2014 PaymentVision in Top Electronic Payment Solutions List for Sixth Consecutive Year
12/09/2014 Voxeet 3.5 Provides Enhanced WebRTC-based Capabilities
12/09/2014 2014 Future of the Cloud Survey has Surprises - Nice Ones for a Change
12/09/2014 SAP JAM Sessions Cited by IDC for Socializing Enterprise Networks
12/08/2014 SafeNet in Gartner Leaders Quadrant for User Authentication for Fourth Consecutive Year
12/08/2014 Alcatel-Lucent CloudBand NFV Ecosystem Program gets GENBAND as Member
12/08/2014 Telecom Tax Compliance Does Not Need to be a Complex Challenge
12/06/2014 Contact Center Solutions Week in Review: IBM Digital Benchmark, Sprint Complete Collaboration
12/06/2014 Next Generation Communications Week in Review: Alcatel-Lucent, Wireless Broadband Alliance, Telefonica
12/05/2014 Comings & Goings: Allianz Life Promotes Erin Krawiecki to AVP Customer Contact Center and Fulfillment, Enterprise Operations
12/05/2014 Fifth Quadrant Announces Australia's 2014 Best Customer Experience Companies
12/05/2014 Zultys Mobile Communicator for iPhone has Contact Center and Voice Mail Enhancements
12/05/2014 Korean Service Provider SK Telecom Introduces Contact Center Voice Authentication System
12/05/2014 Report Finds U.S. Veterans Administration Not Up to Answering the Call
12/05/2014 Wheelings & Dealings: ThinkingPhones Secures $56.7 Million in Funding
12/05/2014 Sprint Complete Collaboration Gets Contact Center Capabilities
12/05/2014 Support Interaction Optimization Identified as Contact Center Growth Area
12/04/2014 Advanced Processing & Imaging Introduces API mPOWER BPA Solution
12/04/2014 Cisco Looks at the Future of Work
12/04/2014 Alibaba and Tencent Chairmen Invest in China's Ping An Insurance
12/04/2014 SafeNet Introduces Encryption-as-a-Service
12/03/2014 LTE-A, Small Cells Drive Microwave Equipment Market Back to Growth in 2015
12/03/2014 Australian Online Insurer Upgrades Capabilities
12/03/2014 Wireless Broadband Alliance Finds Improved Customer Experience Key to Carrier Wi-Fi Investment
12/03/2014 Licensing and Entitlement Management: Securing and Optimizing the Internet of Things
12/03/2014 Dell and Intel Study Uncovers Truth Behind Technology and the Workforce
12/02/2014 Cyber Monday Caps Record Five-Day 'Cyber Week' according to IBM Digital Analytics Benchmark
12/02/2014 TrustPipe Unveils Marker-based Security Technology
12/02/2014 Defeating the Overwhelming Complexity Constraint
12/02/2014 Thanksgiving Mobile Shopping Milestone Reports IBM Digital Analytics Benchmark
11/24/2014 Internet of Things Changes 'E'verything when it comes to Software Licensing
11/24/2014 Overcoming the Limited Connectivity Constraint
11/24/2014 Survey Finds Mobile Network Operators (MNOs) Open to OTT Collaboration
11/24/2014 Overcoming the Limited Connectivity Constraint
11/24/2014 New Routing Platform Provides Competitive Edge
11/22/2014 Contact Center Solutions Week in Review: Interactive Intelligence, Aspect Software and Nice Systems
11/22/2014 Next Generation Communications Week in Review: Alcatel-Lucent, Inmarsat and GreenTouch
11/21/2014 Aspect Software Declares War in Workforce Optimization Market
11/21/2014 Ozonetel Integrates CloudAgent with Zoho CRM
11/21/2014 LiveVox Data Center to Bring Cloud Contact Center Capabilities to Canada
11/21/2014 Contact Centers Join the Fight-JITC Certifies T-Metrics Contact Center on Microsoft Lync 2013
11/21/2014 Fully Engaging Patients with Doctors, Nurses, and Facilities to Enable Better Healthcare
11/21/2014 TouchPoint One Upgrades Acuity Cloud Contact Center Performance Management Software
11/20/2014 Alcatel-Lucent and Inmarsat Partner for Development of the first EU Aviation Network
11/20/2014 Accounts Receivable Fiscal Year-End Checklist-Making a List and Checking it Twice
11/20/2014 Wheelings & Dealings: Qualfon Acquisition of Center Partners get nod as Small-Market Deal of Year for 2014
11/20/2014 GreenTouch Innovations Reduce Energy Consumption in Wireline Access Networks by 46 percent
11/20/2014 Managing the Customer Experience- 'Hold on I'm Coming' is Not an Answer
11/20/2014 City of San Antonio Leverages Customer Mobile and Open311 Cloud Framework to Mobilize Citizen-Centric Government
11/20/2014 Italian pasta master Group Rummo Installs Italtel Embrace WebRTC
11/20/2014 Interactive Intelligence adds NCBS as Elite Partner for Saudi Arabia
11/20/2014 NICE Systems Joins FIDO Alliance to Help Shape Customer Authentication Standards
11/19/2014 Dot Hill High Capacity Ultra56 AssuredSAN Hybrid Storage Array Launched
11/19/2014 Tiscali Updates Indoona App and Leverages WebRTC
11/19/2014 Nominating Committee for 2015 Novarica Research Council Impact Awards Announced
11/19/2014 CoolIT Systems Shows Off Direct Contact Liquid Cooling Solutions for HPC Servers and Data Centers
11/19/2014 Kofax to Improve Claims Processing for General Insurance and Asset Management Provider
11/19/2014 TELUS Launches Two Cloud Services for Collaboration and Contact Centers
11/19/2014 Bell Labs President Marcus Weldon Outlines Network 2020 Vision
11/19/2014 Alcatel-Lucent Edge Service Router Provides High Performance Aggregation in Compact Form Factor
11/18/2014 SafeNet's Five Lessons Learned about Data Security
11/18/2014 Carrier Wi-Fi Market to Hit $3 Billion in 2018
11/17/2014 It Appears the End is Near for WebRTC Video Codec Wars

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