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Mini Swamy is a contributing editor for TMCnet.

 

Latest Articles

07/24/2014 Co-Browsing Keeps Reps and Customers on the Same Page
07/24/2014 Can Mindtree Launch ING Vysya into the Digital World?
07/24/2014 HUAWEI MAX PRESENCE: A Game Changer for Command Centers?
07/23/2014 ARRIS' Solutions Offer Subscribers Engaging, Personalized Media Experiences
07/23/2014 Accelya's REVERA Next to Propel GoAir Even Higher
07/23/2014 Starfleet Media: Content Marketing is in, Use it Wisely
07/23/2014 Convey Engage Platform Enhanced; Resellers' Role Becomes Easier
07/22/2014 Avaya's Collaborative Solutions to be Delivered via the Cloud
07/22/2014 Fonolo: Say Goodbye to Nerve-Wracking Hold Times
07/22/2014 AIM Marketing: Going the Extra Mile for Customers
07/22/2014 Grand View Research: A Buoyant Unified Communication in the Offering
07/22/2014 Digital Suggestion Box Brings Ideas Forward
07/22/2014 Valuable Clients are Worth the Work to Keep Them
07/21/2014 Fiber Battleground Heats up with AT&T's show of GigaPower Strength
07/21/2014 El Centro de CenturyLink Celebrates its Thirtieth Anniversary
07/21/2014 Connect your Data Network to the Public Cloud with VNS3
07/18/2014 What Do You Need from Call Center Software?
07/18/2014 Say the Word - Cortana Will Switch on the Connected Home
07/18/2014 Welcome to the 'Next Big Thing' in Payment Processing
07/18/2014 Enhancements to Enterprise Anywhere Liberates IT Departments
07/17/2014 Accenture Survey: Banks - Get Your Priorities Right or Prepare to Make Way
07/17/2014 blinkbox Moves Securely to the Cloud Under the Aegis of Barracuda, Azure
07/17/2014 Hands Off Consoles - Experience Interactive Entertainment on VIZIO Smart TVs
07/17/2014 [24]7's Mobile Chat App to Optimize Experience for Optus Customers
07/17/2014 First WF Suite to Put Contact Centers in the Driver's Seat
07/16/2014 Healthcare Provider Eyes inContact's Cloud Contact Center Platform
07/16/2014 Micromarket Monitor Report: Turbo Growth for SDN in North America
07/16/2014 Armanino's Intacct- a Strong Contender for QuickBooks?
07/16/2014 High Satisfaction Levels - a Fillip for Claims Insurers
07/16/2014 'Act-On' Continues its Dynamic Approach in the Automation Market
07/16/2014 GT Software Pushes Customer Service a Couple of Notches Higher
07/15/2014 LTE Roaming Made More Conducive with Peering Agreement
07/15/2014 Accenture Survey: Banks - Get you Priorities Right or Prepare to Make Way
07/15/2014 NTT Com Survey: e-Commerce Dynamism Stalled in Asia
07/14/2014 Nepal Telecom to Embrace Unified Communication System
07/14/2014 Can Call Centers Revive Dunedin's Sinking Economy?
07/14/2014 Automated Expense Management Solutions: The 'Order of the Day' says Apptricity
07/11/2014 Can Junxure Cloud CRM Storm the Citadels of Redtail, Salesforce?
07/11/2014 Marketo LaunchPoint Ecosystem Boosted with mPACT Presence
07/11/2014 Deltapath, HKBN Partnership, to Give a Thrust to UCaaS
07/10/2014 TinderBox Kindles a New Spark in the Microsoft Dynamics Marketplace
07/10/2014 SSh! Do Not Disturb -Warns Nomorobo
07/10/2014 Vendor Evaluation - A Breeze with Signal's Open Data Platform
07/09/2014 America Movil Rolls out 4G LTE Network in the Dominican Republic
07/09/2014 Call Center Customers Matter - So Do Their Experiences
07/09/2014 Protiviti: Internal Auditors- Be Relevant
07/08/2014 Comverse to help APAC CSP Transform into a Multi-Play Provider
07/07/2014 Next-Gen Digital Broadcasting of FIFA World Cup Now a Reality
07/07/2014 Siklu to Help UK Broadband Backhaul London Small Cell Traffic
07/07/2014 Mobility Set to Transform Spanish Businesses
07/07/2014 Can RFS Maintain its Winning Streak at Mineirao and MaracanĂ£ Stadiums?
07/07/2014 Research Study: Understand and Realize the Benefits of Digital Transformation
07/07/2014 Creative SMS Services - Take your Pick
07/02/2014 New App to Locate Missing Pets!
07/02/2014 Birch Communications Extends Fiber Footprint in Kentucky
07/01/2014 mplsystems Customer Engagement Solution- a Hit with SENSILAB
07/01/2014 S-Connect for Cyara to Enable Automated Customer Experience Testing
06/30/2014 Conquest Email Marketing to Help Cactus Sky Make More Conquests
06/30/2014 User-based Insurance Gaining in Auto Aftermarket Popularity says Frost & Sullivan
06/30/2014 There's a Buzz: CurdBee Re-developed as Hiveage
06/27/2014 HP Vertica to Provide a Complete End-to-End Analytic Experience
06/27/2014 DCI's Mitel Enabled VCore Solution to Power Menin Hospitality
06/26/2014 SneakPro Sneaks into Smartphones, Plays Detective
06/26/2014 Retailers: Don't be Complacent about Cybersecurity
06/26/2014 tw telecom to Connect SE3 Tenants in Seattle Data Centers
06/25/2014 dotloop helps Connect the Dots in the Real Estate Industry
06/25/2014 VeeAssist, Mobile SDK Set to Transform Online Shopping
06/25/2014 Verizon Props up the Healthcare Industry with Telemedicine
06/25/2014 Mitel's New Program Pacifies Channel Partners
06/24/2014 Zello App Takes Voice Chat to New Level
06/24/2014 Australian Businesses - Are you Listening?
06/24/2014 IBISWorld Highlight Market Risks for Helpdesk and Call Center Software
06/23/2014 Quality of Experience- the New Battleground for Mobile Operators
06/23/2014 Datapipe Receives Kudos for Superior Customer Service
06/23/2014 In-Room Connectivity Easier than Before with Meru AP122
06/23/2014 No Signal in the Building? Use VoWi-Fi to Connect
06/23/2014 Enterprises Invited to 'Yo' Away, says Vonjour.com
06/23/2014 Learn How to Enhance Your Brand Image
06/23/2014 Survey: Technology Combined with People is Central to Success
06/20/2014 Healthcare Insures Navigate Fluid Landscape with Pegasystems' Solid Solutions
06/19/2014 gUnify's Salesforce Connector to Change the UCaaS Landscape
06/19/2014 Deliver Outstanding Customer Service or Pay the Price
06/19/2014 Survey Says Don't Push Mobile Technology to the Backburner
06/17/2014 Call Center Headsets: an Absolute Must
06/17/2014 NTT Com Establishes New IP PoP in Thailand
06/17/2014 Fujitsu's Novel Approach a Game Changer for Contact Centers?
06/17/2014 Customer-Obsessed Vodafone Qatar Steals the Limelight at MECC 2014
06/17/2014 CGS Invotas Survey: Don't let Cyber Attackers in-Counter- Respond
06/16/2014 Findings: Mobility and Enterprise Collaboration to Drive Cloud Computing
06/16/2014 Videxio Offering, New Way to Manage Video Conferencing
06/13/2014 Prognosis Software -an Optimistic Prognosis for Contact Centers?
06/13/2014 Tesora's Open-source DVE to Simplify Data Management
06/13/2014 Video Marketing Redefined by HouseLens
06/13/2014 Will User-Centric IT Restore the Customer's Crown?
06/12/2014 Brooklyn EXPO Center Nods, Transbeam Beams
06/12/2014 Will RFS Score More Goals than the Winner?
06/12/2014 Lane End Tells How to Get the Numbers Rolling
06/11/2014 iPatientCare eLearning Series to Highlight Importance of Documentation
06/11/2014 Eureka Express Mining - a Gigantic Stride in Speech Analytics?
06/11/2014 Unified Commerce- The New Mantra for Retailers?

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