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Paula Bernier Info

Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and IoT Evolution magazine. She's also a regular contributor to TMCnet. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.

Latest Articles

04/25/2015 Transforming Network Infrastructure Week in Review: Cisco, Imagine, QLogic
04/25/2015 NFV & SDN Zone Week in Review: Avaya, Avni, Telstra
04/24/2015 Cool Vendor NetNumber Helps Carriers Transition to IP Services
04/24/2015 Improving Customer Experience Requires a Holistic Strategy
04/24/2015 Self-Service Kiosks Offer Convenience, Cost Savings for Various Use Cases
04/23/2015 Avaya Unleashes Ethernet Switch to Address IoT, SDN
04/23/2015 Interactions Adds Handful of Execs, Garners New Funding
04/23/2015 Telstra Officially Brings Pacnet SDN Network into the Fold
04/23/2015 ECI Telecom Readies SDN Cybersecurity Solution for Launch
04/23/2015 Avni Unveils Software Defined Cloud 2.0
04/23/2015 Sprint Helps Businesses Command Control of IoT
04/21/2015 LiveHive Introduces New Email Automation Tools for Sales Acceleration
04/21/2015 US Contact Center Jobs Continued to Increase in the First Quarter of 2015
04/21/2015 Gigamon Introduces Software Defined Visibility Framework
04/20/2015 Why Network Operators Need Agile 200G Optical Networks Now
04/20/2015 Keep Your Employees Engaged, Keep Your Profits Up
04/18/2015 Transforming Network Infrastructure Week in Review: Docker, Fiber Mountain, Huawei
04/18/2015 Web-scale Networking Week in Review: Ciena, Coho, SYNNEX
04/17/2015 How to Keep Your Employees Engaged
04/17/2015 Notable SDN Upstart Pluribus Releases New Version of Netvisor
04/16/2015 Edgewater Networks Gets Patent for Determining Media Path
04/15/2015 Why We're Hearing So Much Lately About Breaking Down Silos And Who's Offering Solutions to Help Make That Happen
04/15/2015 Let the Lawsuits Begin! AT&T, Industry Associations Sue Over FCC Open Internet Order
04/14/2015 Carriers Explore Linux Containers for NFV
04/14/2015 How IoT Will Impact Product Design, Marketplace Expectations
04/14/2015 Outsourced Call Center Solutions
04/14/2015 Amping Up Website Search: Inbenta Leader Says AI-Based Solution is in Tune with Market Needs
04/14/2015 How to Improve Your Net Promoter Score By Addressing Customer Effort
04/14/2015 Real-Time Results: Intraday Automation Reduces Costs and Keeps Customers Coming Back
04/14/2015 Wheelings & Dealings: Docker Garners $95 Million
04/14/2015 Set-Top Boxes
04/14/2015 Xorcom Embeds SBC in PBX for Added Security
04/14/2015 TMC Announces SDN Excellence & NFV Pioneer Award Winners
04/14/2015 Stopping the Bad Guys: VoIPshield's High-Octane CEO Explains the Value of VoIP Security
04/14/2015 Customer Experience: More Than Just a Marketing Exercise
04/14/2015 TMC Announces SDN Excellence & NFV Pioneer Award Winners
04/14/2015 Changing the Way We Work: Real-Time Communications Everywhere - And in Every Application
04/13/2015 LTE Broadcast Allows for Monetization, Better Use of Spectrum
04/11/2015 Transforming Network Infrastructure Week in Review: Infonetics, Microsoft, QLogic
04/11/2015 NFV & SDN Zone Week in Review: AT&T, Brocade, ONOS Project
04/10/2015 How Net Neutrality Could Impact Real-Time Communications, and What We Can Do to Protect Them
04/09/2015 Inside Sales, 'Do Not Call' and the TCPA: Tread Carefully
04/08/2015 How NFV is Impacting Real Time Communications
04/07/2015 Bell Labs Explains How NFV, SDN Will Help Drive New Carrier Revenues
04/07/2015 Why Your Business Needs to Improve Customer Response Time and Satisfaction
04/06/2015 Opengear Adds Cellular Failover Capability to Support
04/06/2015 CEO Spotlight: Brad Wilson and David Russell, Geist Global
04/06/2015 Marketing Automation Outfit Sailthru Adds Predictive Capabilities
04/06/2015 Tapcentive Calls Its Button-Based Mobile Engagement Solution a Better Alternative to Beacons, QR Codes
04/02/2015 MyDigitalClients Launches SaaS-Based Marketing and Team Sales Solution
03/31/2015 WebRTC Gets Another Important Convert: Facebook
03/30/2015 Acision Offers Up WebRTC-enabled SDK at Orlando Hackathon
03/30/2015 Sigma Systems Joins ETSI NFV Group
03/30/2015 Kwicr Provides Mobile App Owners with Broadband Acceleration Control
03/28/2015 NFV & SDN Zone Week in Review: Accedian, Oracle, Orange
03/28/2015 Transforming Network Infrastructure Week in Review: Oracle, Qorvo, Verizon
03/27/2015 Centec's New Terabit-Level Switch Silicon Offers Lower Power Consumption for Carrier SDN
03/26/2015 Accedian Unveils SkyLIGHT VCX
03/26/2015 Huawei, SAP Power Sinopec Financial Data Warehouse
03/26/2015 How IoT and WebRTC Can Change the World
03/26/2015 Pitney Bowes Explains How Personalized Video Can Prevent Bill Shock & More
03/25/2015 EZchip Works on Multicore Processors for NFV
03/24/2015 Apple Reportedly Circles Back with Intel for the iPhone
03/23/2015 Orange Business Services Jumps on the SDN-Based Self-Provisioning Portal Bandwagon
03/23/2015 TE Connectivity, AppliedMicro Connect on Data Center Cable Effort
03/23/2015 Verint Makes Workforce Optimization Solution More Engaging
03/21/2015 Transforming Network Infrastructure Week in Review: cPacket, E4, Ixia
03/21/2015 NFV & SDN Zone Week in Review: Cyan, Ethernity, Qosmos
03/18/2015 WARNING: Benchmarking Can Be Hazardous to Your Operation's Health
03/18/2015 TCPA Compliance
03/18/2015 How to Get the Most from Your Callback Solution
03/18/2015 Friendly Fraud? Online Retailers Take a Hit from Chargebacks
03/18/2015 More Proof That Customers Are On To You
03/18/2015 UK's iHub to Sell GENBAND's Nuvia
03/17/2015 Cisco Brings Omnichannel Context to its Contact Center Solutions
03/17/2015 Enterprise Communications Trends, Challenges, and Solutions
03/16/2015 Qosmos Joins NEC SDN Partner Space
03/16/2015 Ethernity ACE-NIC Accelerates NFV-Based CPE, EPC Solutions
03/14/2015 NFV & SDN Zone Week in Review: iPhotonix, Masergy, Pacnet
03/14/2015 Transforming Network Infrastructure Week in Review: Adva, Apple, Sphere 3D
03/13/2015 Cisco, Microsoft Extend Cloud Integration Effort
03/12/2015 Alianza Presents Cloud Voice Platform
03/12/2015 FCC Releases Details on Open Internet Order, Debunks What It Indicates Are Misperceptions
03/12/2015 Telco Systems Launches NFV/SDN Ecosystem
03/12/2015 Alcatel-Lucent Addresses Metro Networking with High-Performance, Low Power Consumption Gear
03/11/2015 Pacnet Introduces NFV-Based Optical Networking Self Provisioning
03/11/2015 Kontron, Vantrix Show How NFV Could Positively Impact Real-Time Communications
03/10/2015 Masergy Introduces an SDN-Based Customer Self-Provisioning Portal
03/10/2015 Optical Outfit Buys Netsocket
03/09/2015 Salesforce Revs Up Omnichannel with the Service Cloud Intelligence Engine
03/07/2015 NFV & SDN Zone Week in Review: Docker, Ericsson, NTT DoCoMo, Qosmos
03/07/2015 Transforming Network Infrastructure Week in Review: ABB, Ericsson, Intel, Oracle
03/06/2015 Mobile World Congress Week in Review: Ericsson, Google, PayPal, Samsung
03/06/2015 What's New in Digital Payments: Apple Wallet Becomes Fraud Target, PayPal and Samsung Acquire, Google Expands
03/05/2015 Wyless Names Coffey CEO, Responds to KORE/RacoWireless Combination
03/05/2015 PayPal Buys Mobile Payment Outfit Paydiant
03/05/2015 Docker Forwards Linux Container Strategy with SocketPlane Acquisition
03/04/2015 FCC Vote Endorses Title II Approach to Net Neutrality
03/04/2015 Nectar CMP Eases, Expedites Microsoft Lync Adoption
03/04/2015 DAS and Small Cells

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