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TMCnet Contributor
By Michelle Amodio
TMC
Michelle Amodio is a TMCnet contributor. She has written about companies and groups in several industries, but her main focus is on the technology sector. She holds a bachelor's degree in Writing from Endicott College and currently works in marketing, journalism, and public relations as a freelancer.
 

Latest Articles
05/18/2013 Mobility Techzone Week in Review
05/18/2013 Lync Migration Week in Review
05/16/2013 Fax VoIP Can Help You Go (Mostly) Paperless
05/16/2013 The Lowdown on IP Phones
05/16/2013 Spirit Airlines Ditches Toll Free Number
05/16/2013 Amtel MDM Solution Now Includes Mac Endpoints
05/15/2013 Call Recording as a Top VoIP Feature
05/14/2013 Coming Soon: Smart Diapers?
05/13/2013 inContact's Benchmark Assessment Tool Helps Improve Business
05/10/2013 Collaborative Effort Brings IVR to Belgian Post Group
05/10/2013 Workload Management for Efficient Customer Experience
05/10/2013 UC Means Enhanced User Value
05/10/2013 Identity and Access Management Strategy: Filling the Security Holes
05/08/2013 Cloud Call Centers and the Back Office
05/06/2013 Cloud Survey Says Multi-Cloud Use Growing
05/06/2013 Cloud Computing Will Be the Norm in Federal Offices
05/06/2013 VoIP Innovations Now Notifies Customers of Server Failures
05/02/2013 IP Phone Provider Yealink Partners Up With FreeSWITCH Project
05/02/2013 Business VoIP Fraud is Real, But it Can be Stopped
05/02/2013 Bet Your Bottom Dollar That Telecom Expense Management Saves Costs
05/02/2013 Sacramento's 311 Service Teaches a Lesson in Call Center Management
04/27/2013 VoIP Routers Week in Review
04/27/2013 Robotics Technology Week in Review
04/26/2013 Smart Grid Future Relies on MPLS
04/25/2013 BYOD Tops Employee Wish Lists
04/25/2013 Business Ethernet a Home Run for Washington Nationals
04/25/2013 VoIP, Trends, and How Businesses Are Using Them
04/25/2013 Heirloom Computing Unveils Cloud-Based Licensing as a Service
04/25/2013 OpenStack Helps Traditional Hosting Providers Become Cloud Providers
04/25/2013 Toll Free Number Streamlines Processes for Georgia Department of Family and Children's Services
04/24/2013 8x8 Hosted PBX Service Finds a Lost iPhone
04/20/2013 Network Management Week in Review
04/20/2013 HTML5 Week in Review
04/19/2013 Network Management Week in Review
04/18/2013 Show Me the Money: Cloud Communications Cuts Costs
04/18/2013 Who Will Reign Supreme As the Next Big Telco?
04/18/2013 MDM Solutions Address Stolen BYOD Devices
04/18/2013 Is the Cloud the Future of Storage?
04/18/2013 Health Systems Using Text Messaging for Developing Countries
04/15/2013 Call Center Scoring Offers Additional Insight With Call Center Management
04/15/2013 Minuteman Power Protection: Events for 2013
04/13/2013 Outbound Call Center Week in Review
04/11/2013 Software Licensing Compliance: The Challenges
04/11/2013 A Hosted PBX is the Perfect Solution for the Virtual Call Center
04/11/2013 How VoIP Call Recording Helped a British Housing Society
04/11/2013 Text Message Marketing: It's Not Just for Smartphones
04/08/2013 The Challenges of Workforce Management and How To Triumph Over Them
04/08/2013 Call Center Scoring Offers Additional Insight With Call Center Management
04/05/2013 Oracle Rolls Out Updated Database Appliance X3-2
04/04/2013 What Is MDM?
04/04/2013 Managing Wireless Costs with Telecom Expense Management
04/04/2013 The Essential 911 Checklist: Be Ready
04/04/2013 What's Up with VoIP Regulation?
04/01/2013 SXSW a Big Success for Phone.com
04/01/2013 Use a Call Center Scheduling Solution for Agent Adherence
03/28/2013 Nokia Siemens Networks, UNSi in MPLS News This Week
03/28/2013 Saving Money in Data Center Power
03/28/2013 LinkedIn Creates White Elephant for Hadoop Use
03/27/2013 BYOD Building Momentum in Construction
03/27/2013 Apparently, Users Prefer Mobile Apps over Mobile Web
03/25/2013 How a Network Packet Broker Can Avoid Packet Duplication
03/23/2013 Mobile Commerce Insider Week in Review
03/23/2013 TMCnet SIP Trunking Week in Review
03/22/2013 Truphone Brings VoIP to Mobile
03/22/2013 Cloud Adoption Growing in Every Market
03/22/2013 How Social Media can be Used as a Market Intelligence Tool
03/21/2013 Appliance Deployment Provider NEI Recollects RSA Conference Experience
03/21/2013 What Keeps Customers Loyal to Brand?
03/21/2013 Agent Shift Swapping Beneficial for Call Center Scheduling
03/21/2013 Google Expands in Microsoft, Amazon Territory; Heads for the Cloud
03/20/2013 Business VoIP Means Greater Mobility
03/18/2013 M.I.T. Researchers Develop Super Fast Robotic Cheetah - Sort of...
03/16/2013 Mobile Commerce Insider Week in Review
03/16/2013 SIP Trunking Week in Review
03/14/2013 Move Over, Siri. Nina's in Town
03/14/2013 What IP Phones Can Do for Your Business
03/14/2013 Soffront Launches New Features for Enterprise Cloud CRM Solution
03/14/2013 BYOD Research: Half of Companies Have Lost Devices with Sensitive Info
03/14/2013 inContact CMO to be Inducted into Direct Marketing News Marketing Hall of Femme
03/14/2013 What Does Your Brand Say About You?
03/13/2013 Toll Free Numbers: Still An Integral Element to Business
03/13/2013 AirWatch and Telstra Partner for Mobile Security Management
03/09/2013 Mobile Commerce Week in Review
03/09/2013 TMCnet's Outbound Call Center Week in Review
03/07/2013 Which Features Are Necessary for VoIP Service Providers to Offer?
03/07/2013 Hadoop: The Next Big Thing in 2013
03/07/2013 Network Diagramming is Essential for Businesses, Regardless of Size
03/07/2013 Is Hosted PBX the New Norm?
03/04/2013 Going the Distance for the Mobile Customer Experience
02/28/2013 Telecom Platform Deployment Provider Offers Global Support Services; Customers Succeed
02/28/2013 How VoIP Has Opened Up the Job Market
02/28/2013 Should Your Business Switch to VoIP?
02/25/2013 New Zealand Police Use AirWatch Mobile Device Management
02/22/2013 IVR Systems Can Effectively Capture Leads
02/22/2013 iOS 6.1 and BYOD: Security Matters
02/21/2013 Microsoft's Newest Data Center Improves Delivery of Cloud Services
02/14/2013 Good Network Security Starts with Business Ethernet
02/14/2013 App Management is Essential with BYOD
02/14/2013 For Small Businesses, Virtual Office Numbers Don't Have to be Costly
02/11/2013 Mobile Device Management is an Enterprise Management Issue

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