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This free service is provided to help you with the tasks of research and analysis in hopes of increasing your productivity. Using more simplified search criteria, this Web site puts the most relevant information affecting the communications sector at your fingertips.


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Bank on It: Neustar Helps Companies Reduce Risk with Verification Solutions
Neustar
12/8/2014 11:50:54 AM
Businesses that don’t already have efforts in place to address the Telephone Consumer Protection Act would do well to begin exploring their options on this front as soon as possible. And, given various legal interpretations of TCPA to date, and the risk of very large statutory damages, taking a conservative approach to TCPA is probably the best course of action.

The New Help Desk: TeamSupport Enables Businesses to Better Understand Their Customers
TeamSupport
12/8/2014 11:49:32 AM
TeamSupport is a fully hosted cloud-based help desk solution that solves a fundamental problem that most support systems don’t: helping businesses better understand their customers.

Robert C. Johnson, president and CEO of TeamSupport LLC, explains it does that by delivering a suite of tools that provide insights into how customers interact with your company. CUSTOMER magazine recently interviewed Johnson to learn more.

Neustar Puts the Most Relevant & Current Data at Your Fingertips Identifiers, Attributes & Network
Neustar
12/8/2014 11:45:46 AM
“It is imperative for marketers to stand apart from the holiday noise by moving from monologue to a true, personalized dialogue. The best way to have a real dialogue with your customer is to leverage your own data. Our clients combine Neustar’s extensive data assets with their own data to identify, verify, and engage their customers in a personal and unique way, building deeper and more profitable relationships, both offline in call centers and in the digital ecosystem.” - Henry Tam, a managing director at Neustar.

Make your business more effective and control your information with Hightail
Hightail
12/2/2014 10:18:29 AM
This whitepaper provides a detailed overview of Hightail’s capabilities that increase productivity and allow professionals from 98% of the Fortune 500 companies to share information with security and control. Users save time by being able to share quickly and access content anytime via desktop, web and mobile apps. They can also work faster by accessing and sharing files from within key enterprise applications such as Outlook and SharePoint. The paper also discusses Hightail’s security and control features that help users and administrators to prevent unauthorized access and keep company information safe.

Anytime content access and secure collaboration within and outside the company
Hightail
12/2/2014 10:16:26 AM
Gartner analyst Jeffrey Mann called SharePoint a tool that people are required to use, not one they want to use. This is because, in spite of its market dominance (66% market share, according to Microsoft), users still face challenges with external collaboration and mobile access. Hightail allows users to connect their SharePoint content to the cloud and remove key obstacles posed by large file sizes and enterprise firewalls. This paper provides detail on how users can access SharePoint content using Hightail and the benefits to the company in the form of greater collaboration and productivity.

Work more effectively from your mailbox with simple and secure file sharing
Hightail
12/2/2014 10:15:19 AM
Outlook still remains the key office application used by professionals, but they continue to face challenges such as attachment size limits, inadequate security and disruption in workflow when sharing large files. This whitepaper explains how Hightail integrates with Outlook to enable users to share large files quickly and securely while eliminating delays from switching to other applications.

Work more effectively on the go with mobile file sharing and access
Hightail
12/2/2014 10:14:09 AM
With nearly 60% of all corporate employees sharing, accessing and managing content outside the office, robust mobile file sharing capabilities are in high demand. This paper provides detail on the Hightail mobile app to discuss how it allows business users to share, control, track their files and sign documents from within the app. The app also meets IT admin requirements of security and tracking by providing PIN, data wipe and audit logs.

Secure and control how your business shares files using Hightail
Hightail
12/2/2014 10:12:08 AM
Security still remains the top concern for most companies thinking about the Cloud. This paper goes through the security and controls built into Hightail to ensure that company information is kept safe. Controls for users include passwords and file expiration to prevent unauthorized access of shared content. Controls for admin help configure rules and oversee companywide file sharing. The paper also discusses in detail the multi-level security infrastructure put in place by Hightail to keep information safe while in transit and at rest.

Expand Your Horizons with M2M
Vodafone
11/18/2014 11:04:20 AM
As M2M technology permeates the industrial landscape, the utilities and energy sector are primed for adoption. In collecting customer behavioral data, M2M technology allows for more efficient energy use, happy customers and a more robust bottom line. See how Vodafone is helping drive the M2M revolution, download the white paper to learn more.

Machine-to-Machine Communications Service Provider Benchmarking 2014
Vodafone
11/18/2014 11:01:58 AM
The research is in, and according to Machina Research Vodafone holds onto the No.1 spot in terms of global M2m capabilities. The scoring metric was based on the six ‘P’s: Pedigree, Platforms, Place, Partnership, Process and People—Read the white paper to get the full analysis and report.

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